For the purposes of applicable data protection laws, we are the controller.
by us, or submitted to us, whether offline or online, including personal information collected or submitted through our websites (our Websites) and any mobile sites, applications, widgets and other mobile interactive features (collectively,
our Apps), through our official social media pages that we control (our Social Media Pages) as well as through HTML-formatted email messages that we send to you (collectively, including the Social Media Pages, Apps and Websites,
on 25 May 2018.
- personal information means any information or an opinion about you (including information or an opinion forming
part of a database), by which you may be identified directly or indirectly, whether on its own or in combination with other information, whether true or not, and which is submitted to and/or collected by us in an accessible form.
- sensitive information means
personal information about things such as your membership of professional associations, race, ethnic origin, political affiliation, religion, sexual orientation, biometric information and health information.
2. How do we collect your personal
We collect personal information about you when it is reasonably necessary for one or more of our activities or functions. This personal information is collected in a number of ways, including:
Through the Sites: We
may collect personal information from the Sites, such as when you visit, use or register on our Websites, Apps or Social Media Pages, join (or request to join), post in or otherwise contribute to a McCarthy & Associates Social Media Page, or when you complete
From you: We may collect personal information from you when you contact, do business or interact with us by phone or email;
From third parties: We may receive your personal information from other
sources, such as public databases, acquired contact lists, professional bodies (for example under reciprocal arrangements), your employer (for example when your employer registers you in an activity or course), regulators and government and statutory bodies.
2.1. What would happen if we did not collect your personal information?
The provision of your personal information is voluntary. However, if you cannot, or will not, provide us with the personal information we reasonably require, we
may not be able to contact you or otherwise interact with you, perform our statutory functions, or provide you with some or all of our products and services.
2.2. How we use your personal information
We will not collect or use your
personal information unless it is lawful for us to do so. We collect and use personal information for the following purposes:
(a) fulfilling orders or requests for information, products or services (with your consent, if required);
(b) for promotional
and marketing purposes, including communicating information about our products and services (with your consent, if required);
(c) monitoring, moderating and improving our Sites;
(d) providing products and services, or information relating to such
products and services (with your consent, if required);
(e) providing information to third parties as authorised or required by law or a court or tribunal.
We have a legitimate interest in using your information in these ways. It is also fundamental
to the nature of the service we provide.
In some cases it will be lawful for us to collect and use your personal information, for example where it is necessary as part of our, or a third party's statutory or public function or because the law permits
or requires us to.
In addition to the specific circumstances above, we will only use your personal information with your consent (if required under applicable data protection laws) when we process your personal information in order to send you carefully
selected marketing materials about our products and services by email, text or push notification, depending on your account or operating system settings. You have the right to opt out of receiving such direct marketing at any time.
If at any time you
wish to stop receiving direct marketing messages from us, the easiest way to do so (for electronic messages) is to use the unsubscribe feature in the marketing message you have received. You can also let us know by contacting us using the contact details set
out in the "How to contact us" section. In your request, please indicate that you wish to stop receiving marketing communications from us.
Our Sites may contain hyperlinks to websites operated by third parties. We are not responsible for the content of such websites, or the manner in which those websites handle any personal
information you provide. In some cases, we may use a third party service provider to process payments made through the Sites. In these cases, your personal information may be collected by this third party and not by us and will be subject to the third party’s
2.3 Use and disclosure of personal information
do not use your personal information or disclose it to another organisation unless:
(a) it is reasonably necessary for one of the purposes described above;
(b) having regard to the nature of the information or the circumstances of collection we
believe you would expect us to use the information or make the disclosure;
(c) required or authorised by law or court or tribunal;
(d) it is necessary to protect the rights, property, health or personal safety of a member, the public or our interests,
and it is unreasonable or impracticable to obtain your consent;
(e) the disclosure is necessary to assist any entity, body or person to locate a person who has been reported missing;
(f) we have reason to suspect that unlawful activity, or misconduct
of a serious nature, that relates to our functions or activities has been, is being or may be engaged in, and we believe that the collection, use or disclosure is necessary in order for us to take appropriate action;
(g) the assets and operations of our
business are transferred to another party as a going concern;
(h) it is necessary to obtain third party services, for example to carry out data analysis or provide information processing services (where use of your information by third parties is strictly
(i) it is for one of the purposes expressly permitted under applicable data protection and privacy laws; or
(j) you have provided your consent.
For avoidance of doubt, we may disclose your personal information to:
of our related and associated companies, affiliates and subsidiaries, including those established in the future;
(b) any data processors processing your information on our behalf;
(c) where applicable, third parties who provide related services or
products in connection with our business such as our vendors, business partners, and any party assisting us in carrying out the purposes described above;
(e) any agent, contractor or service provider who provides administrative, order processing, payment
clearing, credit reference, debt collecting or other services necessary to the operation of our business;
(f) any person to whom we are, in our belief in good faith, under an obligation to make disclosure as required by any applicable law;
agencies, statutory authorities and industry regulators;
(h) our auditors, consultants, accountants, lawyers or other financial or professional advisers; and / or
(i) our sub-contractors or third party service or product providers as may be determined
to be necessary or appropriate.
To suppress or limit our use of your personal information that has been previously provided to us, please email, call or write to us using the contact information listed below in the "How to contact us" section.
will not sell your personal information to third parties.
2.4 Access and correction of personal information
Individuals may request access to their personal information unless we are permitted by law to withhold that information.
Individuals may also request the correction of any personal information which is inaccurate. Any requests for access or correction of your personal information should be made in writing to our Privacy Officer / Data Protection Officer.
We will in most
cases provide an individual with access to their personal information. To the extent permitted by law, there are some exceptions where this access may be denied, namely where:
(a) providing access may have an unreasonable impact on the privacy
of other individuals;
(b) providing access would be unlawful or would be likely to prejudice one or more enforcement related activities conducted in relation to local law by, or on behalf of, us or an enforcement body;
(c) providing access would
reveal our intentions in relation to negotiations with the individual in such a way as to prejudice those negotiations;
(d) we have reason to suspect that unlawful activity, or misconduct of a serious nature, relating to our functions or activities has
been, is being or may be engaged in and giving access would be likely to prejudice the taking of appropriate action in relation to the matter;
(e) giving access would reveal evaluative information generated by us in connection with a commercially sensitive
(f) we reasonably believe that giving access would pose a serious threat to the life, physical or mental health or safety of any individual, or to public health or public safety;
(g) the request for access is frivolous or
(h) where we are otherwise permitted by applicable data protection and privacy laws to do so.
To request access and seek the correction of personal information held by us, please email, call or write to us using the contact information
listed below in the "How to contact us" section.
We will endeavour to respond to any access or correction request within 20 working days of receipt.
3. How long do we keep your personal information?
We will only retain your
personal information for as long as is necessary for the purpose for which that personal information was collected and to the extent permitted by applicable laws. When we no longer need to use personal information, we will remove it from our systems and records
and/or take steps to anonymise it so you can no longer be identified from it.
4. Security of Personal Information
We use reasonable organisational, technical and administrative measures and security safeguards to protect, as is reasonable
in the circumstances, the personal information we hold from misuse, loss, interference and/or unauthorised access, use, disclosure or alteration of information under our control. Where practicable, we implement measures to require organisations to whom disclosure
is made to comply with applicable data protection and privacy laws. If a third party is given access to personal information we take reasonable steps to ensure that the information is held securely and used only for the purpose of providing the relevant service
Unfortunately, no data transmission over the internet or data storage system can be guaranteed to be 100% secure.
If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the
security of any account you might have with us has been compromised), please immediately notify us of the problem using the contact information listed below in the "How to contact us" section.
5. Other information
other information do we collect?
The Sites collect other information that may or may not be personal information. Other information includes information that does not reveal your identity, such as:
(a) browser and device information;
(b) server log file information;
(c) App usage data;
(d) demographic information;
(e) location information;
(f) aggregated information.
5.2 How do we collect other information?
Through your use of an App: When
you download and use an App, we and our service providers may track and collect App usage data, such as the date and time the App on your device accesses our servers and what information and files have been downloaded to the App based on your device number.
5.3 How do we use other information?
Please note that we
may use and disclose such other information which is not personal information for any purpose, except where we are required to do otherwise under applicable law; for example, if we are required to treat that information as personal information under applicable
In some instances, we may combine other information with personal information. If other information can be combined with personal information or can be used to build a profile of an individual (in a way which could be reasonably used to identify
that individual), such other information will be treated by us as personal information.
6. Privacy concerns
If you would like any further information about our handling of personal information or to make a complaint about our handling
of your personal information, please lodge a written complaint addressed to our Privacy Officer using the contact details below. Once we receive your complaint, we will respond to you within a reasonable period of time, usually within 20 working days.
If you are unsatisfied with the outcome of your complaint, you may contact us further to advise of your concerns and, if we are unable to reach a satisfactory resolution, you may wish to take your complaint to the local data protection authority.
If there are any conflicts between the English and foreign language translation versions of this
8 How to contact us
Privacy Officer / Data Protection Officer
McCarthy & Associates
7 Tarpon Street
The Gap, QLD, 4061
P: 07 3511 1511
9. Cookies Policy
9.1 What is a cookie?
A cookie is a small text file that is placed on your device
(such as your computer, smartphone or other internet-enabled device) when you visit a site or page to collect data about the usage of our Websites at a later date. The cookie will help the website, or another website, to recognise your device the next time
you visit the site. Most web browsers are set by default to accept cookies.
In addition to cookies, we also use web beacons and other storage technologies to collect information from our Websites. Like cookies, web beacons and similar storage technologies
collect data about the usage of our Websites and can recognise your device the next time you visit.
you as a repeat visitor to our Websites), and to track statistics about the usage of our Websites. This allows us to better understand our users (including its valued members) and improve the layout and functionality of our Websites. This tracking is generally
conducted in such a way as to ensure the anonymity of visitors to our Websites. While the cookie may identify your computer, it should not identify you unless you are registered with the Website (for example, because you are a member) or logged in using your
social media profile. In that case, the cookie will be linked to your profile so that we can identify you and provide more relevant content.
9.3 The types of cookies we use
Specifically, we use the following cookies:
necessary cookies that are required for the operation of our Websites, such as cookies that enable you to log into secure areas of our Websites or to comply with the law (for example, to keep your information safe). If a user opts to disable these
cookies, the user may find that certain sections of our Websites do not work properly for them.
- Performance cookies which recognise and count the number of users to our Websites and help us see how users move around our Websites.
These cookies do not collect information that identifies a visitor. We only use such information to improve our website. This information helps us to find out how well the website is working and highlights where it can be improved.
cookies which are used to recognise you when you return to our Websites and assist us to personalise your content and Website experience by remembering your preferences. These cookies are also used to provide services you have asked for. Information
collected by functionality cookies may or may not be anonymised, but they cannot track your browsing activity on other websites.
- Targeting cookies which are used to record your visit to our Websites, the pages you have visited and
the links you have followed. These cookies are used to advertise relevant products to you on other websites, based on the products and categories you looked at onwww.mccarthyaccounting.com
9.4 Third party cookies and technologies
Third party cookies are cookies that are set by a domain other than the one being visited by you. If you visit one of our Websites and a separate company sets a cookie through
that Website this would be a third party cookie.
To try and bring you offers and advertisements that are of interest to you, we have relationships with third party companies including, Google, Adobe Analytics, Facebook, LinkedIn and other providers
(Third Party Providers) that allow them to place cookies on our Websites.
These Third Party Providers may:
- use Third Party Cookies, web beacons, and other storage technologies to collect or receive information from our Websites
and elsewhere on the internet;
- compare de-identified information from us with information collected elsewhere on the internet; and
- use that information to provide measurement services and target ads to you.
9.5 How long
cookies will be stored on your device
Session cookies are temporary. They allow website operators to link the actions of a user during a browser session, the time period between a user opening a browser window and closing it. Once closed, the
cookies are deleted. Persistent cookies remain on a user’s device for the period of time specified in the cookie.
9.6 How you can manage your cookies
If you do not wish to receive any cookies (other than those which are strictly
Some of the websites that let you control what information is collected about you are: